As the largest social networking site in the world, Facebook is a “must do” for businesses large and small. It is one of the first places people look when searching for products and services. If your business doesn’t have a page, potential customers could be lost to a competitor.
But Facebook is so much more than just a place for businesses to post their names, addresses and a short blurb about their company. It is a place where your customers who ‘like’ you can interact with you and develop a two-way relationship that goes beyond simply a product purchase.
In fact, used properly, Facebook can be a tool for letting your customers help you design new products, improve customer service and get the word out about all sorts of news and information about your business.
It’s fairly simple to create a page, but before you start you’ll want to put some thought into how you want your page to look, what types of information you want to share, and what you hope to achieve with the page. And once you are ‘out there,’ you will lose some measure of control as people post to your page, comment on other posts, and generally interact with the page. You can set boundries however, and let visitors to your page know that inappropriate comments will be monitored and deleted.
Having a Facebook page can be fun, informative and exciting, and a little scary, too. But the success stories keep pouring in. Every type of business from restaurants, to pet stores, to art galleries are finding that maintaining a presence on Facebook is boosting their business and keeping them close to their customers.
If you would like to learn more about building a successful Facebook page and attracting more people who want to connect with your company, follow these links:
Creating a Facebook fan page:
www.work.com
Video demonstrating how to create a custom Facebook page:
Create a Custom Facebook Fan Page
Five Tips to Improve Your Facebook Page:
www.penn-olson.com
|